Key responsibilities
- Drive scalable business solution and develop best-in-class processes and systems
- Extract, analyze and utilize customer review data to develop new control points for the entire quality team, product safety and compliance through balancing between speed to market, cost and risk
- Develop and follow up the quality team testing budget (USD15M)
- Design and update process to measure and address potential systematic defect, and drive continual improvement across different business models
- Improve self-service tools and systems to reduce manual operations
- Demonstrate ability to manage multiple complex projects - work prioritization, planning and task delegation
Requirements
- Bachelor's degree required with a scientific focus
- Project management experience
- 5+ years of experience in retailer, world-class company or related industry
- Process and data oriented Excellent written and verbal English communication skills
- Ability to communicate with technical and non-technical business owners to get things done
- Must be able to think creatively and possess strong analytical and problem solving skills
- Graduate degree in Business, Engineering or a Scientific discipline preferred
- Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive action