BOTH DAYTIME & NIGHTTIME SUPERVISORS ARE NEEDED
Warehouse Supervisors are self-starters able to work in an autonomous environment. An analytical thinker willing to use data and root cause analysis to drive their decisions. They will be responsible for the performance, safety, and quality of our Outbound or Inbound departments ensuring all budgeted costs and SLA's are met.
What You'll Do:
- Serve as a primary point of contact for our Outbound and Inbound departments. Lead and motivate 30+ reports within a time-sensitive and demanding environment ensuring all SLAs are achieved within budget
- Coach, train, and develop our employees providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance feedback and implementing career development plans
- Develop and execute strategic initiatives/projects to maximize productivity, reduce cost per unit, eliminate errors, and improve customer satisfaction
- Establish and document new operating procedures within your specified functional area of focus, truly taking ownership of your area.
- Work with the Senior Ops Manager to design inventory and materials management processes, procedures, and reports to decrease shrink, improve inventory accuracy and optimize overall finished goods and materials stock
- Identify and solve problems quickly and effectively. Determine root cause and work with cross-functional teams to implement corrective actions
- Develop staffing models to plan and allocate labor efficiently. Analyze performance metrics to achieve production goals and drive continuous improvement
- Stress and instill the importance of quality within the Distribution Center. Monitor SOP compliance by performing department audits and document findings
- Maintain a safe and healthy work environment by establishing and enforcing standards and procedures; complying with all OSHA regulations
- Established JIT inventory systems to replenish stock and avoid insufficiencies or excessive surplus
What You'll Need:
- High School Diploma, or equivalent
- 5+ years of relevant experience in a fast-paced, fulfillment environment required
- Bilingual in English and Spanish a plus
- Strong knowledge of Lean, JIT, and 5S principles
- Experience using Root Cause Analysis tools such as Fishbone, 5 whys, and Pareto
- Working knowledge of Excel to merge and analyze information from separate sources. Experience with VLOOKUP and Pivot Tables is a must.
- Data-driven decision maker
- Analytical thinker; able to solve problems quickly and effectively
- Highly effective written and verbal communication skills
- Experience with Warehouse Management Systems (WMS) and Computers
- Ability to bend, lift, open, and move product up to 30 lbs
- Flexible, punctual, and reliable. Willing to work extended hours when necessary
