Quality Manager
About the Role:
We're seeking a Quality Manager to lead all aspects of our quality control and assurance programs in a manufacturing environment. This role is perfect for a detail-oriented professional with strong leadership skills and a deep understanding of quality systems, inspections, and process improvements.
Key Responsibilities:
Manage the quality department and ensure consistent product quality from raw materials to finished goods
Oversee daily QC/QA activities including inspections, testing, and documentation
Lead root cause analysis and implement corrective/preventive actions for non-conformances
Monitor and report on quality KPIs such as defect rates, first-pass yield, and customer returns
Maintain and continuously improve quality systems, SOPs, and compliance documentation
Collaborate with production, engineering, and supply chain to address quality concerns and drive improvements
Lead internal audits and manage external audits from customers and regulatory agencies
Train and support quality technicians and production teams on quality standards and procedures
Interface with customers on quality-related issues, investigations, and reporting
Qualifications:
✅ 5+ years of quality experience in a manufacturing environment
✅ 2+ years in a leadership or supervisory role in quality
✅ Strong knowledge of inspection methods, measurement tools, and quality documentation
✅ Familiar with quality standards such as ISO 9001, IATF 16949, or similar
✅ Experience leading root cause analysis and corrective action (CAPA) processes
✅ Proficient in MS Office; experience with ERP or QMS systems is a plus
✅ Excellent attention to detail, communication skills, and a proactive mindset
Preferred:
Quality certifications (CQE, CQA, Six Sigma, etc.)
Familiarity with customer-specific requirements and industry regulations (e.g., automotive, food, medical)
Experience with statistical process control (SPC) and process capability studies
Auditing experience (internal or supplier audits)
FAQs
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