Technical Sales Engineer
Title: Technical Service Engineer
Location: Mid-Atlantic Region (Remote with Extensive Travel)
*Preferred location: Northern Virginia or Southern Maryland
Company Summary:
A global provider of specialty chemical solutions for the electronics manufacturing industry is seeking a Technical Service Engineer to support customers throughout the Mid-Atlantic region. This position will serve as a key technical resource for printed circuit board (PCB) manufacturers, helping customers optimize manufacturing processes, troubleshoot production challenges, and implement advanced chemical technologies within highly technical production environments.
This is an excellent opportunity for someone who enjoys working directly with customers, solving complex manufacturing problems, and spending significant time in the field supporting critical production operations.
The Technical Service Engineer will be responsible for:
* Providing on-site technical support to PCB manufacturing customers and serving as a subject matter expert on specialty chemical processes.
* Supporting chemical process implementation, monitoring, and optimization within customer manufacturing facilities.
* Troubleshooting process, equipment, and production-related challenges to improve performance and product quality.
* Conducting process audits, health checks, and technical reviews while providing recommendations for continuous improvement.
* Training customer personnel on testing procedures, process controls, and best practices.
* Collaborating closely with account managers and internal technical teams to ensure customer success.
* Identifying opportunities for process improvements and additional solutions that may benefit customers.
* Supporting inventory monitoring and product utilization at customer locations.
* Maintaining strong customer relationships through regular site visits and technical consultation.
* Traveling extensively throughout the Mid-Atlantic region and periodically throughout the Eastern United States.
The Technical Service Engineer should have the following qualifications:
* Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or a related technical discipline preferred.
* Experience supporting printed circuit board (PCB) manufacturing processes.
* Understanding of wet processing operations such as plating, electroless copper, copper processing, etching, or related PCB chemical technologies.
* Experience providing technical support, applications engineering, process engineering, field service, or customer-facing manufacturing support.
* Strong troubleshooting and root cause analysis capabilities within a manufacturing environment.
* Ability to communicate complex technical concepts to customers and production personnel.
* Willingness to travel extensively and spend the majority of time supporting customers in the field.
* Experience with industrial plating, metal finishing, or similar chemical process technologies is a plus.
Benefits/Perks:
* Opportunity to work directly with leading electronics manufacturers.
* High level of autonomy and customer interaction.
* Exposure to advanced specialty chemical technologies and manufacturing processes.
* Performance-based bonus opportunity.
* Comprehensive benefits package including medical, dental, vision, and retirement programs.
* Long-term growth opportunities within a global organization.
If you're interested in this role, please apply below now!
FAQs
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