Inside Sales Manager
Title: Inside Sales Manager
Salary: $75 - 90k/yr + commission
Location: Denver, NC
Company Summary: A market‑leading manufacturer within the retail solutions industry.
The Inside Sales Manager will be responsible for:
- Lead, coach, and develop a team of Inside Sales Representatives, driving accountability, performance, and a customer-first culture.
- Establish and manage team KPIs, sales goals, and productivity metrics while conducting performance reviews and ongoing coaching.
- Oversee lead qualification, opportunity management, and pipeline development across existing and prospective accounts in the U.S. and Canada.
- Partner with Directors, Key Account Managers, National Account Managers, and Customer Service teams to maximize revenue growth, customer retention, and account penetration.
- Analyze sales performance, pipeline health, conversion rates, and customer activity to improve forecasting accuracy and prioritize team efforts.
- Drive operational excellence by ensuring CRM data integrity, streamlining sales processes, removing workflow bottlenecks, and improving team efficiency.
- Support strategic customer initiatives, escalated client issues, RFPs, and key account activities while ensuring timely proposals, quotes, and follow-up.
Qualifications:
- 3+ years of inside sales, customer service, or commercial leadership experience, including direct management of inside sales teams.
- Proven ability to coach, develop, and motivate sales professionals while building a high-performance, accountable team culture.
- Strong analytical and sales operations skills, including CRM utilization, pipeline management, forecasting, KPI tracking, and performance analysis.
- Demonstrated success partnering cross-functionally with sales, key account, customer service, and leadership teams to drive revenue growth, improve processes, and enhance customer experience.
Benefits/Perks:
- Comprehensive health and wellness benefits
- Global exposure and cross‑regional collaboration
- High‑visibility role with advancement opportunities
If you are interested in joining a respected industry leader where you can make a direct impact and grow your career, please submit your resume to be considered.
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