Strategic Account Manager
Company Summary
Join a leading manufacturer in the automotive aftermarket industry known for delivering high-quality replacement parts and innovative solutions to customers across North America. With a strong reputation for operational excellence, customer service, and employee development, this organization offers the opportunity to collaborate with industry-leading retailers, distributors, and internal cross-functional teams to drive business growth and long-term success.
Responsibilities
- Manage a strategic retail account, serving as the primary point of contact for daily operations and long-term business initiatives
- Build strong relationships with customer merchandising, supply chain, logistics, and category management teams
- Drive account growth through business development, contract negotiations, pricing strategies, and new product introductions
- Collaborate with sales, marketing, finance, and operations teams to execute customer-specific growth plans
- Analyze forecasting, inventory management, profitability, and customer performance metrics to support strategic decision-making
- Lead implementation of promotions, product launches, training programs, and customer-facing initiatives
- Ensure service excellence through proactive communication, issue resolution, and KPI management
- Coordinate customer meetings, executive reviews, and special events while maintaining exceptional customer satisfaction
Qualifications
- 5+ years of experience in automotive aftermarket, retail account management, category management, strategic sales, or related industries
- Experience supporting large retail or distribution accounts preferred
- Strong background in customer relationship management, negotiations, and business planning
- Analytical mindset with experience in forecasting, inventory management, and profitability analysis
- Proficiency with Microsoft Office, CRM platforms, and customer analytics tools
- Excellent communication and cross-functional collaboration skills
- Bachelor's degree preferred
- Ability to work on-site in Memphis, TN and travel as needed
Benefits
- Competitive base salary + performance-based bonus opportunities
- Company vehicle provided
- Annual stock grant program
- Opportunity to work with a high-profile strategic account and make a direct business impact
- Collaborative environment with exposure to sales, marketing, supply chain, and executive leadership
- Strong long-term career growth potential within a stable, industry-leading organization
Ready to take ownership of a key strategic account and help drive growth, customer success, and operational excellence? Apply now to join an industry leader in the automotive aftermarket space.
FAQs
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