Client Development Director - High Fashion
About the Company
Our client is a globally recognized luxury fashion brand renowned for exceptional craftsmanship, artistry, and an unwavering commitment to delivering extraordinary experiences to discerning clients worldwide. With a strong presence across key markets in Asia Pacific, they are seeking an experienced Client Development Director to further strengthen relationships with high-net-worth and ultra-high-net-worth clients across the region.
This is a highly visible role requiring a sophisticated luxury mindset, exceptional relationship-building capabilities, and a deep understanding of the UHNW client landscape.
Job Responsibilities
- Develop and implement a strategic client development roadmap across Asia Pacific.
- Drive acquisition, retention, and reactivation strategies for HNW and UHNW clientele.
- Build and maintain strong relationships with private collectors, family offices, VIP clients, and key influencers.
- Partner closely with sales, marketing, communications, and retail teams to create bespoke client experiences.
- Lead regional CRM initiatives, leveraging data and insights to strengthen client engagement and lifetime value.
- Identify opportunities to expand market share and deepen relationships within existing client networks.
- Develop exclusive events, private viewings, and client engagement programs.
- Monitor client trends, competitor activity, and luxury consumer behaviours across key APAC markets.
- Coach and support commercial teams on clienteling best practices and relationship management.
- Deliver revenue growth through targeted client development strategies and cross-market collaboration.
Job Requirements
- Bachelor's degree or above within art, fashion or high jewelry design or any related disciplines.
- 10+ years of experience within luxury retail, high jewelry, watches, fashion, hospitality, private banking, art, auction houses, or other ultra-premium sectors.
- Demonstrated success managing relationships with HNW and UHNW clients across Asia.
- Strong network within luxury consumer circles, collectors, family offices, or VIP communities preferred.
- Proven experience leading CRM, clienteling, and client engagement initiatives.
- Commercially driven with strong business acumen and revenue ownership experience.
- Excellent presentation, relationship management, and stakeholder engagement skills.
- Ability to work effectively across diverse cultures and markets.
- Fluent English and Chinese speaking is required.
FAQs
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