Quality Manager
About the Role
We are seeking an experienced and results-driven Quality Manager to lead our organization's quality initiatives and ensure that our products, processes, and systems consistently meet or exceed industry standards. This role is ideal for a proactive leader who excels in process optimization, compliance management, and cross-functional collaboration.
Key Responsibilities
- Develop, implement, and maintain the company's Quality Management System (QMS) in alignment with industry standards (e.g., ISO 9001, GMP, or other relevant frameworks).
- Lead internal and external audits, ensuring compliance with regulatory agencies and customer requirements.
- Drive continuous improvement initiatives, including root-cause analysis, CAPA management, and process standardization.
- Establish and monitor key quality performance metrics, reporting trends and insights to senior leadership.
- Oversee document control, training programs, and SOP development to support operational excellence.
- Manage quality team members, providing coaching, performance feedback, and professional development.
- Collaborate with Engineering, Operations, Supply Chain, and Product teams to ensure quality integration across all functions.
- Serve as the primary contact for customer quality inquiries and manage supplier quality performance programs.
Qualifications
- Bachelor's degree in Quality, Engineering, Operations, Life Sciences, or related field (Master's preferred).
- 5+ years of experience in quality assurance or quality management; leadership experience required.
- Strong knowledge of QMS principles, regulatory compliance, and audit practices.
- Proficiency with tools such as CAPA, FMEA, SPC, root cause analysis, and other quality methodologies.
- Demonstrated ability to lead cross-functional projects and drive measurable improvement.
- Excellent communication, analytical, and organizational skills.
- Certifications such as ASQ CQE, CQM/OE, Six Sigma, or equivalent are a plus.
What We Offer
- Competitive salary and performance-based bonus
- Comprehensive benefits package (medical, dental, vision, 401k, etc.)
- Professional development and certification support
- Opportunities to drive meaningful operational improvements and shape the company's quality strategy
- A collaborative, mission-driven work environment
FAQs
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