Senior Procurement Operations Analyst
Key Responsibilities
ERP Implementation Support
- Participate in ERP implementation workshops, design reviews, and testing sessions.
- Provide business input on configuration and process design decisions.
- Contribute to defining future-state Procure-to-Pay (P2P) processes and assist with documentation.
- Support system integration testing (SIT) and user acceptance testing (UAT) by executing test cases and documenting outcomes.
- Offer feedback and suggestions for system and process enhancements.
End-User Support & Training
- Serve as the first point of contact for business users with P2P-related questions or issues.
- Assist in onboarding and training users on Oracle P2P processes.
- Create and maintain user documentation and job aids.
- Escalate system or process issues to IT or functional support teams as needed.
- Collaborate with change management teams to support adoption efforts.
Post-Go-Live Support
- Monitor P2P transaction flows and identify bottlenecks or issues.
- Provide support during quarter-end and year-end close processes.
- Participate in issue resolution and continuous improvement initiatives.
- Assist with change management and deployment/rollout activities.
Enhancement & Optimization
- Gather user feedback to identify opportunities for system or process enhancements.
- Participate in testing and validation of system updates and improvements.
- Collaborate with cross-functional teams (Procurement, AP, IT, Finance, Operations) to streamline processes.
Stakeholder Communication
- Maintain clear and consistent communication with functional leads, system owners, and end users.
- Act as a liaison between business and technical teams, translating business needs into functional requirements.
Qualifications
- Bachelor's degree in Business Administration or a related field.
- Strong understanding of the Procure-to-Pay (P2P) lifecycle, including negotiations, contracts, requisitions, purchase orders, receipts, invoices, payments, and supplier management.
- 5+ years of experience in Procurement, Accounts Payable, or related business functions.
- Quick learner with the ability to adapt to new systems and processes.
- Strong interpersonal and communication skills.
- Detail-oriented with excellent analytical and problem-solving abilities.
- Comfortable working with spreadsheets, reports, and performing data validation.
- Experience with ERP systems (Oracle ERP Cloud preferred).
- Background in supporting system implementations or process improvement initiatives.
- Familiarity with both centralized and decentralized procurement models.
- Exposure to indirect and direct procurement processes.
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