Quality Assurance Supervisor

A leading food manufacturing facility in Grand Forks, ND is seeking a Quality Assurance Supervisor. This role is responsible for overseeing all aspects of quality during production shifts, ensuring finished products meet specifications and customer expectations. The organization values innovation, collaboration, and continuous improvement, offering a supportive and inclusive work environment.

What You'll Be Doing:

• Ensure compliance with Good Manufacturing Practices (GMPs), Safe Quality Food (SQF) requirements, and all food safety protocols.
• Enforce plant safety policies, procedures, and government regulations.
• Supervise and schedule QA staff, including hourly associates, team leaders, and lab technicians.
• Investigate customer complaints and implement corrective actions.
• Assess, coordinate, and administer QA programs and workflows.
• Lead and participate in continuous improvement initiatives and cross-functional teams.
• Perform root cause analysis to resolve operational inefficiencies.
• Foster a team environment and provide input on department and program development.

What You Bring:

• Bachelor's degree in Biology, Chemistry, Food Science, or a related field.
• Proficiency in Microsoft Office and effective communication skills.
• 2+ years of experience in manufacturing and the food industry.
• Food processing certifications are a plus.
• Highly organized, able to manage multiple projects, and work well under pressure.
• Strong leadership, interpersonal, and problem-solving skills.
• Ability to work independently and collaboratively.
• Willingness to accept responsibility and demonstrate good judgment and initiative.