Warehouse Operations Lead
Our client - A leading privately held Consumer Goods company, is seeking a proactive and experienced Warehouse Operations Lead to manage and actively participate in the daily operations of their warehouse. This role requires a hands-on leader who is not afraid to roll up their sleeves and support the team in all functions- from unloading trucks to final shipment. The ideal candidate will foster a team- oriented environment focused on safety, accuracy, and continuous improvement.
Key Responsibilities:
- Lead Daily Warehouse Operations: Oversee receiving, storage, picking, packing, staging, and shipping activities to ensure timely and accurate order fulfillment.
- Hands-On Support: Actively assist team members in day-to-day warehouse tasks as needed. Lead by example and stay engaged in floor operation to drive productivity and morale.
- Team Development: Train, schedule, and help lead a team of warehouse associates; promote a culture of safety, accountability, and continuous improvement.
- Inventory Control: Monitor stock levels, cycle counts, and product integrity; resolve discrepancies and manage stock replenishments.
- Customs & Compliance: Ensure proper documentation and labeling for international shipments in compliance with customs regulations (e.g., bills of lading, commercial invoices, packing lists).
- Inbound/Outbound Coordination: Liaise with freight forwarders, customs brokers, and logistics partners to coordinate import/export schedules.
- Safety & Maintenance: Enforce warehouse safety protocols and manage equipment inspections and maintenance needs.
- Reporting: Maintain accurate records and generate reports on warehouse productivity, inventory levels, and shipping metrics.
- Process Improvement: Identify inefficiencies and implement improvements in warehouse layout, workflow, and systems.
Qualifications:
- 3+ years of experience in warehouse operations or logistics, with at least 1 year in leadership or supervisory role.
- Strong working knowledge of warehouse procedures and inventory management systems
- Experience with international shipping and customs documentation is a plus
- Forklift certification or willingness to obtain
- Bilingual
- Comfortable working in a fast- paced, physically active environment
- Excellent communication, organizational, and problem- solving skills
- Ability to lead and motivate a team through example and collaboration
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