Branch Manager - Frankfurt
Company Overview
An international freight forwarding company specialising in time-critical logistics, AOG (Aircraft on Ground), aviation spare parts, and emergency transport solutions.
The organisation operates 24/7 control towers across Europe and the United States, supporting airlines, MROs, OEMs, and aviation partners worldwide with highly responsive logistics services.
Position
Branch Manager Germany - Time Critical / AOG Logistics
Location: Frankfurt Airport Area (FRA), Germany
Key Responsibilities
Operational Management
- Launch and manage the daily operations of the German branch
- Ensure 24/7 operational readiness for time-critical and AOG shipments
- Supervise international airfreight, road freight, and hand-carry operations
- Coordinate urgent shipments with airlines, handlers, customs brokers, and transport providers
- Maintain high service quality standards and operational KPIs
- Manage escalations and critical operational situations
Branch Development
- Support the setup and development of the German entity
- Implement operational procedures and local workflows
- Establish local supplier and carrier networks
- Contribute to the setup and management of an IATA CASS account
- Support future regulatory and security compliance processes (e.g. Regulated Agent status)
Customs & Compliance
- Ensure compliance with German and international freight forwarding regulations
- Oversee customs procedures and operational documentation
- Ensure adherence to labour, transport, and aviation regulations
- Maintain operational and security standards in line with industry requirements
Team Management
- Recruit, train, and develop the local operations team
- Build a strong, service-driven and responsive operational culture
- Manage shift planning and operational continuity
- Act as the main point of contact for the German branch
Commercial Support
- Support business development activities within the German market
- Maintain relationships with airlines, MROs, handlers, and logistics partners
- Identify growth opportunities within aviation and time-critical logistics sectors
Candidate Profile
Required Experience
- Strong background in international freight forwarding and logistics
- Experience in time-critical, emergency logistics or AOG operations (highly preferred)
- Solid knowledge of airfreight operations and international transport coordination
- Previous management or supervisory experience
- Good understanding of customs procedures and regulatory compliance
Skills & Competencies
- Fluent English and German required
- Strong operational mindset with excellent problem-solving abilities
- Ability to work under pressure in a fast-paced environment
- Entrepreneurial and autonomous approach
- Strong leadership and communication skills
- Capability to build processes and structures from the ground up
Additional Advantages
- Existing network within airlines, handlers, or logistics providers in Germany
- Experience with IATA CASS or airline relationship management
- Track record in launching or developing a freight forwarding branch
- Knowledge of aviation logistics and aircraft spare parts transportation
If you are interested in this role, please apply directly!
FAQs
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