Customs Project Manager - FR
About Us
DSJ Global are partnered with a global leader in freight forwarding and supply chain solutions, ranked among the top players worldwide. With innovation at our core, we are reshaping the logistics industry by integrating technology, automation, and artificial intelligence to deliver smarter, faster, and more compliant customs services.
Role Overview
We are seeking a forward-thinking Customs Project Manager to join our Paris-based team. This role bridges the gap between customs operations, technology, and AI-driven transformation, leading strategic initiatives to enhance our digital customs capabilities in France and across the region.
As a Customs Project Manager, you will drive end-to-end project execution for IT and AI initiatives impacting customs procedures, compliance systems, and digital integration with customs authorities. You'll collaborate with cross-functional teams including IT, data science, operations, and compliance to create smarter, more automated customs processes.
Key Responsibilities
Project Leadership
Lead and manage customs-related IT and AI development projects from initiation to rollout.
Define project scope, timelines, deliverables, and success metrics.
Act as the key liaison between customs subject matter experts, developers, and business stakeholders.
Technology & AI Integration
Translate customs business requirements into technical specifications.
Work with data teams to develop AI models for classification, anomaly detection, document automation, etc.
Oversee the implementation of customs compliance tools, automated workflows, and API integrations with customs systems (e.g., DELTA, EU systems).
Process Optimisation
Identify opportunities to automate or digitise customs clearance processes, risk analysis, and compliance checks.
Champion best practices in digital customs operations and ensure alignment with regulatory requirements.
Stakeholder Engagement
Coordinate with internal and external stakeholders including IT, operations, legal, and third-party vendors.
Provide regular project updates to leadership and communicate effectively across functions.
Change Management & Training
Support user acceptance testing (UAT), training, and onboarding for new tools or systems.
Drive change management initiatives to ensure smooth adoption of digital customs solutions.
What We're Looking For
3-6+ years of experience in customs operations, project management, or IT within the freight forwarding, logistics, or supply chain sectors.
Strong understanding of French and EU customs regulations (DELT@, ICS2, REX, etc.).
Experience in digital transformation, ideally involving automation, AI, or machine learning.
Familiarity with customs systems, EDI/API integrations, and customs clearance platforms.
Strong project management skills (agile or hybrid preferred).
Technical background or working knowledge of software development lifecycles is a plus.
Excellent communication in French and English.
FAQs
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