Global Account Manager for Pharma / Healthcare
What Awaits You
In this globally oriented key position, you will take ownership of the strategic development of major customers in the Life Science & Healthcare sector. Acting as a central connector across the organisation, you will align global sales efforts, foster long-term partnerships, and support sustainable business growth.
Your Responsibilities
Relationship Leadership
- Develop, maintain, and deepen long-term relationships with global strategic key accounts.
- Serve as the central coordination point for all sales-related activities across the organisation.
Strategic Account Planning
- Build and implement global strategic account plans that drive sustainable revenue growth.
- Monitor progress and ensure alignment with long-term business objectives.
Business Expansion
- Identify new opportunities within existing global accounts and drive cross‑selling initiatives.
- Collaborate closely with operational teams and global functional units to execute growth strategies.
Insights, Reporting & Performance
- Gather and analyse customer-related data to support decision-making.
- Ensure transparent and regular communication with key stakeholders.
- Lead KPI tracking, reporting, and performance management for assigned accounts.
Global Collaboration
- Work hand-in-hand with international business units to address complex customer needs.
- Support continuous improvement of service offerings through strong cross-border coordination.
Contracting & Negotiation
- Lead global commercial negotiations and manage contract frameworks.
- Oversee documentation of all customer-specific agreements.
Sales & Target Achievement
- Drive and achieve annual sales targets while ensuring long-term account profitability.
Change & Stakeholder Management
- Actively support change initiatives on both customer and internal sides.
- Manage global stakeholders and ensure alignment across multiple organisational levels.
Education & Experience
- A university degree and extensive experience in international/global Sales or Key Account Management, ideally in logistics.
Industry Knowledge
- Strong background in regulated sectors such as Pharma, Biotech, or MedTech.
- Familiarity with regulatory standards (e.g., GDP, GxP).
Supply Chain Expertise
- Solid understanding of global logistics processes across the end-to-end supply chain.
Leadership & Coordination
- Experience in complex, multinational structures with strong coordination and stakeholder management skills.
Strategic & Analytical Thinking
- Ability to translate insights into strategic account actions.
- Strong relationship-building capabilities at senior and C-level.
Communication & Negotiation Skills
- Excellent communication, presentation, and negotiation abilities in international settings.
Digital Fluency
- Confident use of CRM systems and digital sales/reporting tools.
Global Mindset
- High intercultural awareness, customer focus, and willingness to travel internationally.
- Excellent command of English (written and spoken).
If you are interested in this role, please apply directly.
FAQs
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