Quality Technician (3rd Shift)

Position Profile

This role is responsible for upholding product quality and food safety within assigned production areas by adhering to regulatory, company, and customer requirements. The position ensures all products meet established specifications, supports root cause investigations and corrective actions for deviations, and partners with cross-functional teams to sustain compliance and drive continuous improvement in safety, food safety, and quality initiatives.

Key Mandates

• Ensure compliance with all regulatory, customer, and company standards
• Drive a culture of food safety and quality across the facility
• Promote continuous improvement practices and initiatives
• Maintain accurate and timely documentation for traceability and verification
• Escalate and help resolve issues impacting product safety, legality, or quality

Primary Responsibilities

This list is not all inclusive; other duties may be assigned as necessary by management.

Food Safety and Compliance:

• Conduct internal audits and equipment calibrations to verify food safety and product quality
• Investigate deviations, consumer complaints, and assist with root cause analysis
• Follow and enforce programs and policies that support food safety, regulatory, company, and customer standards
• Support the implementation, maintenance, and improvement of food safety systems
• Review production records and documents for completeness, accuracy, and compliance
• Collaborate with other departments to implement corrective and preventive actions

QA/QC Duties:

• Perform timely qualitative and quantitative testing on raw materials, in-process products, and finished goods
• Accurately document test results and maintain records for traceability
• Troubleshoot testing instruments and support evaluation of test methods
• Assist with validation of production lines and equipment
• Escalate food safety and quality issues and assist with root cause and corrective action efforts

Health & Safety:

• Perform all tasks safely, efficiently, and accurately to support optimal plant performance
• Adhere to Environmental, Health & Safety (EHS) policies and serve as an active member of safety initiatives

Entrance Qualifications

Education and/or Experience

• Minimum 2 years of quality assurance or quality control experience, preferably within food manufacturing
• High School Diploma or equivalent required
• Associate's or Bachelor's degree in Quality Assurance, Food Science, Chemistry, or a related field preferred
• Knowledge of food safety, microbiology, and sanitation concepts
• Familiarity with food safety certifications and regulatory standards preferred
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Communication and Analytical Skills:

• Strong verbal and written communication skills
• Ability to apply mathematical reasoning to practical situations
• Highly organized with excellent troubleshooting and prioritization skills
• Ability to think critically in a fast-paced environment

Other Skills and Physical Demands:

• Ability to work independently with minimal supervision
• Capable of standing, walking, bending, twisting, and lifting for extended periods
• Ability to lift and move up to 50 pounds
• Interacts professionally with honesty, integrity, and respect
• Comfortable working in a food manufacturing environment with exposure to common food ingredients and allergens

Core Competencies

• Creative Thinking: Re-examines traditional practices and proactively identifies opportunities to improve processes and outcomes.
• Information Seeking: Investigates issues thoroughly, gathers relevant information, and makes informed decisions.
• Initiative: Takes proactive action, identifies areas for improvement, and follows through to resolution.
• Self-Confidence: Embraces new challenges with enthusiasm and maintains a positive outlook.
• Results Oriented & Can-Do Attitude: Maintains high standards, manages priorities effectively, and focuses on achieving results.
• Team Leadership: Works collaboratively with others, promotes engagement, and contributes to a culture of accountability and continuous improvement.