Senior Quality Manager -OEM - Asia (Functional Head)
About the Opportunity
Our client is a well-established OEM seeking an experienced quality leader to oversee and drive all aspects of quality management across its manufacturing operations. This role will play a critical part in ensuring product reliability, customer satisfaction, regulatory compliance, and continuous improvement while partnering closely with engineering, operations, suppliers, and customers.
Key Responsibilities
- Lead and manage the overall Quality function, including Quality Engineering, Quality Control, and Supplier Quality teams.
- Develop and mentor quality professionals, promoting a strong culture of accountability, problem solving, and operational excellence.
- Establish, maintain, and improve quality systems covering assembly, testing, and packing operations.
- Drive continuous improvement initiatives to reduce defects, scrap, rework, and quality-related costs.
- Partner closely with Engineering and Manufacturing teams during NPI and product development phases to identify design and process risks.
- Contribute to FMEA, Design for Quality, and qualification activities to ensure robust product launches.
- Define and oversee product testing strategies, reliability validation plans, and inspection methodologies.
- Lead customer complaint investigations, root cause analysis and corrective actions.
- Act as the primary quality representative for customer interactions, audits, and escalation management.
- Ensure compliance with ISO and customer-specific quality requirements while maintaining effective quality management systems.
- Lead strategic quality initiatives to enhance manufacturing performance, product reliability, and operational efficiency.
Job Requirements
- Diploma or above qualifications in Electrical, Mechanical, Industrial Engineering, or a related technical discipline.
- Minimum 10 years of quality management experience within electronics manufacturing.
- At least 5 years in a quality leadership or management capacity.
- Strong experience working directly with customers on quality standards, design validation, and qualification requirements.
- Solid knowledge of ISO 9000, hands-on expertise in quality methodologies such as 8D, CAPA, MSA, DOE etc.
- Strong customer-facing experience handling audits, quality escalations, and supplier quality management.
- Excellent analytical, communication, and stakeholder management skills.
- Fluent in English and Chinese speaking is required.
- Strong in factory auditing and familiar with manufacturing industry.
- Based in Dongguan with frequent travelling to Vietnam occasionally.
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