Construction Account Manager

Overview:

This role is focused on driving growth and maintaining client relationships within the commercial construction sector. The Account Manager will oversee a portfolio of existing clients, identify new business opportunities, and implement strategic sales initiatives to expand market share and revenue.

Primary Responsibilities:

• Prospect and qualify new leads while nurturing existing accounts to ensure long-term retention and growth.
• Monitor industry dynamics and competitor activity to stay ahead of market shifts and customer expectations.
• Maintain expert-level knowledge of service offerings, pricing models, and customer-specific solutions.
• Cultivate strong, lasting relationships with clients to support revenue expansion and pricing alignment.
• Draft and finalize service agreements tailored to client needs.
• Lead negotiations to preserve client relationships during pricing or service changes.
• Represent the company at industry events, networking functions, and community engagements to enhance visibility and brand awareness.
• Collaborate with operations and support teams to resolve service issues and ensure client satisfaction.
• Conduct on-site visits to assess service performance and identify improvement opportunities.
• Consistently meet or exceed monthly targets for client retention and revenue growth.
• Perform additional duties as assigned to support business objectives.

Skills & Competencies:

• Demonstrated success in sales with a history of exceeding revenue goals and managing client portfolios.
• Ability to quickly absorb new information and apply it to strategic business decisions.
• Strong written and verbal communication skills, with proficiency in negotiation and time management.
• Effective interpersonal skills, including active listening and persuasive presentation abilities.
• Proven ability to build and maintain professional relationships across internal and external stakeholders.
• High level of integrity, accountability, and self-motivation.
• Comfortable working in a fast-paced, dynamic environment with shifting priorities.
• Open to change and committed to continuous improvement.

Preferred Qualifications:

• Minimum of 2 years' experience in the waste management or environmental services industry.
• Bachelor's degree in business, marketing, communications, or a related field.