Production Planning Manager
Position Overview
The Production Planning Manager / Master Scheduler leads the development and execution of end-to-end production schedules that align demand signals, inventory targets, and manufacturing capacity across global operations.
This role acts as a key bridge between commercial forecasts and manufacturing execution, ensuring efficient use of resources while reliably meeting customer delivery commitments across Make-to-Order (MTO), Assemble-to-Order (ATO), and Engineer-to-Order (ETO) production models.
Key Responsibilities
- Create and maintain master production schedules across multiple product families, balancing customer demand with capacity and material constraints
- Manage production planning activities across MTO, ATO, and ETO environments, including highly customized and engineered products
- Serve as the functional expert for the enterprise ERP system, leading the transition from manual or offline planning tools to fully integrated system-driven scheduling
- Design, configure, and optimize the digital planning framework, including ERP logic, parameters, and automation capabilities
- Configure and continually refine MRP and Advanced Planning & Scheduling (APS) settings such as safety stock levels, lead times, lot sizing, and planning horizons
- Establish data accuracy and governance standards; regularly audit item masters, bills of materials, and routings to ensure planning integrity
- Identify opportunities to automate planning processes and eliminate spreadsheet-based dependency
- Develop and document standard operating procedures for production planning and ERP usage
- Train and support cross-functional teams (procurement, manufacturing, sales) on proper system use to ensure data accuracy and operational alignment
- Act as the primary point of contact with IT and external system partners for upgrades, enhancements, and issue resolution
- Ensure manufacturing transactions are properly executed and integrated with financial systems for accurate reporting
- Collaborate with Sales and Customer Service to set achievable lead times and maintain customer satisfaction
- Track production performance metrics, identify constraints, and lead continuous improvement initiatives
- Partner with Procurement to align supply availability with production needs while controlling inventory investment
- Coordinate with Engineering to integrate new product introductions and engineering changes into planning processes
- Lead demand planning activities and contribute to capacity planning and long-term investment decisions
- Drive cross-functional initiatives focused on best practices and system optimization
- Support new product launches and complex, high-priority scheduling initiatives
- Provide leadership with regular insight into capacity utilization, schedule adherence, and delivery performance
Required Education & Qualifications
- Bachelor's degree in Operations Management, Supply Chain, Industrial Engineering, or a related discipline
- At least 3 years of experience in production planning and master scheduling roles
- Demonstrated experience supporting MTO, ATO, and ETO manufacturing environments
- Strong hands-on experience with integrated ERP platforms and planning modules
- In-depth understanding of MRP and APS principles, configuration, and optimization
- Experience with demand planning, capacity analysis, and inventory control
- Strong analytical and problem-solving skills with sound decision-making ability
- Proven leadership and cross-functional collaboration skills
- Excellent written and verbal communication skills
- Direct experience working with Infor CloudSuite Industrial (SyteLine)
Preferred Qualifications
- APICS certification (CPIM, CSCP, or CLTD)
- Background in custom, engineered, or architecturally driven manufacturing
- Advanced Excel and data analysis capabilities
- Lean Manufacturing or Six Sigma certification
- Experience supporting multi-site or global manufacturing operations
What the Organization Offers
- Inclusive and supportive work environment
- Culture that values collaboration, innovation, and diverse perspectives
- Strong focus on professional development and career progression
- Opportunity to work alongside a highly skilled, creative team
- Ability to make a meaningful and immediate impact
- Competitive benefits package including health coverage, retirement savings with employer match, paid holidays, sick time, and personal leave
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your CV so you can be considered for roles that have yet to be created.
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