Senior Procurement Operations Analyst
Implementation Support:
- Participate in ERP implementation workshops, design reviews, and testing sessions.
- Provide business input to configuration and process design decisions.
- Help define future-state P2P business processes and assist in documentation.
- Support testing (SIT/UAT) by executing test cases and documenting results.
- Provide feedback and suggestions for system and process improvements.
End-User Support & Training:
- Serve as a first point of contact for business users regarding P2P questions or issues.
- Assist with onboarding and training of end users on Oracle P2P processes.
- Develop and maintain end-user documentation and job aids.
- Help escalate system or process issues to IT or functional support when needed.
- Collaborate with the Change Management team as needed.
Post-Go-Live Support:
- Monitor P2P transaction flows and identify any bottlenecks or issues.
- Actively support quarter-end/year-end close processes.
- Participate in issue resolution and continuous improvement efforts.
- Support change management and adoption activities.
- Support deployment/rollout plans.
Enhancement & Optimization:
- Gather feedback from users to identify enhancement opportunities.
- Participate in testing and validation of system updates and enhancements.
- Collaborate with cross-functional teams (Procurement, AP, IT, Finance, Operations) to improve process efficiency.
Stakeholder Communication:
- Communicate clearly and regularly with functional leads, system owners, and users.
- Act as a bridge between the business and technical teams, translating business needs into functional understanding.
Qualifications
- BA degree in Business Administration, or related field.
- Strong understanding of the Procure-to-Pay lifecycle (Negotiations, Contracts, Requisitions, POs, Receipts, invoices, Payments, Supplier Management).
- 5+ years of experience in Procurement, Accounts Payable, or a related business function.
- Ability to learn new systems and processes quickly.
- Strong interpersonal and communication skills.
- Detail-oriented with excellent problem-solving skills.
- Comfortable working with spreadsheets, reports, and data validation.
- Exposure to ERP systems (Oracle ERP Cloud preferred).
- Experience supporting system implementations or process improvements.
- Familiarity with indirect and direct procurement processes.
- Familiarity with De-centralized and Centralized Procurement models.
- Personal Attributes:
- Proactive and curious mindset.
- Team player who is comfortable supporting multiple stakeholders.
- Capable of thriving in a fast-paced and changing environment.
FAQs
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