Senior Commercial Manager
Job Purpose:
The Commercial Manager will be responsible for driving business growth, managing key client relationships, and developing strategic commercial initiatives for our client's logistics operations in Dubai, with a view to expanding across the GCC region. This role requires a strong understanding of the logistics and freight forwarding industry, commercial acumen, and the ability to lead cross-functional teams to achieve revenue and profitability targets.
Key Responsibilities:
Business Development & Sales
- Identify and pursue new business opportunities in freight forwarding, warehousing, and supply chain solutions.
- Develop and implement commercial strategies aligned with company goals.
- Lead contract negotiations and pricing strategies to ensure profitability.
Client Relationship Management
- Build and maintain strong relationships with key clients and partners.
- Ensure high levels of customer satisfaction and service delivery.
- Act as the primary point of contact for strategic accounts.
Market Analysis & Strategy
- Conduct market research to identify trends, competitor activities, and customer needs.
- Provide insights and recommendations for regional expansion.
- Develop go-to-market strategies for new services or markets.
Financial & Commercial Oversight
- Monitor commercial performance and prepare regular reports on sales, margins, and forecasts.
- Collaborate with finance and operations to ensure accurate costing and pricing models.
- Drive initiatives to improve revenue, reduce costs, and enhance profitability.
Team Leadership & Collaboration
- Work closely with operations, finance, and customer service teams to ensure seamless service delivery.
- Mentor and support junior commercial staff as the team grows.
Qualifications & Experience:
- Bachelor's degree in Business, Logistics, Supply Chain Management, or related field (MBA preferred).
- Minimum 5-7 years of experience in a commercial or business development role within the logistics or freight forwarding industry.
- Proven track record of achieving sales targets and managing key accounts.
- Strong understanding of the UAE and GCC logistics market.
- Excellent negotiation, communication, and interpersonal skills.
- Fluent in English.
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