Senior Procurement Operations Analyst
The P2P SME will play a key role in supporting the successful implementation, adoption, and continuous improvement of the Procure-to-Pay (P2P) process within an Oracle ERP environment. This individual will serve as a liaison between end users, functional leads, and the ERP implementation team. While prior Oracle ERP experience is advantageous, a strong understanding of procurement and accounts payable processes is essential.
Key Responsibilities
Implementation Support
- Participate in ERP implementation workshops, design reviews, and testing sessions.
- Provide business input to configuration and process design decisions.
- Help define future-state P2P business processes and assist in documentation.
- Support testing (SIT/UAT) by executing test cases and documenting results.
- Provide feedback and suggestions for system and process improvements.
End-User Support & Training
- Act as a first point of contact for business users regarding P2P questions or issues.
- Assist with onboarding and training of end users on Oracle P2P processes.
- Develop and maintain end-user documentation and job aids.
- Escalate system or process issues to IT or functional support as needed.
- Collaborate with the Change Management team as required.
Post-Go-Live Support
- Monitor P2P transaction flows and identify bottlenecks or issues.
- Support quarter-end and year-end close processes.
- Participate in issue resolution and continuous improvement efforts.
- Support change management and adoption activities.
- Assist with deployment and rollout plans.
Enhancement & Optimization
- Gather user feedback to identify enhancement opportunities.
- Participate in testing and validation of system updates and enhancements.
- Collaborate with cross-functional teams (Procurement, AP, IT, Finance, Operations) to improve process efficiency.
Stakeholder Communication
- Maintain clear and regular communication with functional leads, system owners, and users.
- Translate business needs into functional understanding to bridge the gap between business and technical teams.
Qualifications
- Bachelor's degree in Business Administration or a related field.
- Strong understanding of the Procure-to-Pay lifecycle (e.g., negotiations, contracts, requisitions, POs, receipts, invoices, payments, supplier management).
- 5+ years of experience in Procurement, Accounts Payable, or a related business function.
- Ability to quickly learn new systems and processes.
- Strong interpersonal and communication skills.
- Detail-oriented with excellent problem-solving abilities.
- Proficient with spreadsheets, reports, and data validation.
- Exposure to ERP systems (Oracle ERP Cloud preferred).
- Experience supporting system implementations or process improvements.
- Familiarity with both indirect and direct procurement processes.
- Understanding of decentralized and centralized procurement models
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