Inside Sales Representative
A growing premium apparel manufacturer and wholesale supplier known for its high-quality garments, strong customer relationships, and commitment to service is looking for an Inside Sales Representative. This role is ideal for a motivated sales professional who enjoys a combination of proactive business development and customer support, with the opportunity to create new opportunities, build customer relationships, and advance into an outside sales career.
Responsibilities
- Execute high-volume outbound sales activity to prospect new and dormant accounts, generate leads, qualify opportunities, and schedule meetings.
- Build pipeline through phone, email, and other outreach channels while maintaining consistent activity levels and sales metrics.
- Conduct customer discovery conversations, identify needs, and position products and solutions effectively.
- Partner with sales leadership to advance qualified opportunities and contribute to revenue growth.
- Manage customer orders, returns, and account inquiries while ensuring a high level of service and responsiveness.
- Coordinate with operations and logistics teams to resolve issues, communicate order updates, and ensure customer satisfaction.
- Maintain accurate CRM and customer records, including activity tracking, pipeline updates, and account documentation.
- Identify upselling and cross-selling opportunities within existing accounts and support long-term customer growth.
Qualifications
- 1+ years of experience in inside sales, business development, customer service, or account support within a B2B environment.
- Proven experience with outbound prospecting, lead generation, or high-volume customer communication.
- Strong communication, relationship-building, and objection-handling skills.
- Experience using CRM systems and maintaining accurate customer data.
- Highly organized with strong attention to detail and the ability to manage multiple priorities.
Benefits
- Competitive base salary plus performance-based incentive compensation.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and holidays.
- Training, coaching, and a defined career path into Outside Sales.
Compensation: $55,000 + commission plan
FAQs
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