Customer Supply Chain Analyst
Job Summary
As a Customer Supply Chain Analyst, you will oversee the end-to-end order lifecycle, manage inventory coordination, and ensure seamless logistics execution. You'll serve as a key liaison between buyers, warehouses, co-manufacturers, freight partners, and internal teams to maintain fulfillment accuracy, resolve disruptions, and drive operational excellence. If you're passionate about supply chain efficiency-and maybe even cereal-this role is for you!
Key Responsibilities
Order Management & Fulfillment
- Process and validate incoming orders to ensure timely transmission to warehouse teams.
- Monitor open orders and confirm pickup appointments are scheduled and met.
- Communicate proactively with buyers regarding inventory availability and gaps.
Logistics & Deployment
- Coordinate inbound and outbound freight across suppliers, co-manufacturers, warehouses, and customers.
- Track and manage monthly freight spend to align with budget targets.
- Oversee inventory allocation across warehouse locations and coordinate release schedules with co-manufacturers.
Inventory Planning
- Review inventory levels against current orders and forecasts; allocate stock accordingly.
- Monitor product aging and expiration to support healthy inventory turnover.
- Collaborate with Sales and Supply Planning to align incoming orders with demand forecasts.
Qualifications
- Bachelor's degree in Supply Chain, Business, Logistics, or a related field.
- 1-2 years of experience in supply chain, logistics, or customer operations.
- Proficiency with ERP systems and third-party logistics (3PL) coordination.
- Strong Excel skills (pivot tables, VLOOKUPs) and data fluency.
- Excellent communication, organizational, and problem-solving abilities.
- Comfortable multitasking and working cross-functionally in a fast-paced environment.
Preferred Skills
- Experience working with major retailers
- Strong analytical mindset with a focus on root cause analysis and continuous improvement.
- Background in logistics and warehouse management.
FAQs
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