Sales Operations Manager
Job Summary:
The Sales Operations Manager is responsible for optimizing sales processes, tools, and analytics to support revenue growth and operational efficiency within the semiconductor manufacturing space. This role acts as a strategic partner to sales leadership, enabling data-driven decision-making, improving pipeline visibility, and ensuring alignment between sales, marketing, finance, and supply chain functions.
Key Responsibilities:
- Develop and manage sales forecasting, pipeline analysis, and performance reporting tools.
- Streamline sales processes and implement best practices to improve efficiency and accuracy.
- Oversee CRM system administration, data integrity, and user training.
- Collaborate with cross-functional teams to align sales strategies with production capacity and customer demand.
- Support pricing strategy, contract management, and deal desk operations.
- Monitor KPIs and provide actionable insights to sales leadership.
- Lead initiatives to improve sales enablement, territory planning, and quota setting.
Qualifications:
- Bachelor's degree in Business, Engineering, or related field; MBA or advanced analytics training preferred.
- 5-8+ years of experience in sales operations, preferably within semiconductor or high-tech manufacturing.
- Strong analytical skills and proficiency in CRM platforms (e.g., Salesforce), Excel, and BI tools.
- Excellent communication and project management abilities.
- Familiarity with semiconductor industry dynamics, sales cycles, and customer requirements.
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