Head of Customer Care and Internal Sales (M/F/D)
Head of Customer Care and Internal Sales - Cologne
About the Role
Are you ready to lead and inspire? Our client, a leading company in the manufacturing sector based in Cologne, is seeking a dynamic and experienced individual to step into the role of Head of Customer Care and Internal Sales. This is a unique opportunity to make a significant impact by leading a team of 35 highly motivated professionals. If you thrive in a challenging yet rewarding environment and have a passion for enhancing customer relationships and driving internal sales success, this role could be your next career step.
What You'll Bring
Our client is looking for someone who brings expertise and leadership to the table. Key skills for this role include:
- Leadership: Proven ability to effectively lead, motivate, and manage a team to achieve ambitious goals.
- Customer Focus: A deep understanding of customer care strategies and the ability to build strong, long-lasting relationships.
- Sales Acumen: Strong internal sales experience with a track record of achieving and exceeding targets in a competitive sector.
- Industry Expertise: Familiarity with the manufacturing sector to ensure strategic alignment with industry-specific needs.
Why Join Our Client?
This is your chance to join an ambitious and innovative team within the manufacturing sector, where your leadership and expertise can shape the future of customer care and internal sales. Our client values dedication, innovation, and strategic thinking-qualities that will be instrumental in your success.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.Â
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.Â
Yes, we help with CV and interview preparation. From customized support on how to optimize your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.