Senior Procurement Operations Analyst
Implementation Support
- Participate in ERP implementation workshops, design reviews, and testing sessions.
- Provide business input on configuration and process design.
- Help define and document future-state P2P processes.
- Support system testing (SIT/UAT) by executing test cases and documenting results.
- Offer feedback on system and process improvements.
End-User Support & Training
- Act as the first point of contact for P2P-related questions or issues.
- Assist in onboarding and training users on ERP P2P processes.
- Create and maintain user documentation and job aids.
- Escalate system/process issues to appropriate support teams.
- Collaborate with change management as needed.
Post-Go-Live Support
- Monitor P2P transaction flows and identify issues.
- Support quarter-end and year-end close activities.
- Participate in issue resolution and continuous improvement.
- Assist with change management and adoption efforts.
- Support deployment and rollout activities.
Enhancement & Optimization
- Gather user feedback to identify enhancement opportunities.
- Participate in testing and validation of system updates.
- Collaborate with cross-functional teams to improve process efficiency.
Stakeholder Communication
- Maintain clear communication with functional leads, system owners, and users.
- Translate business needs into functional requirements for technical teams.
Qualifications
- Bachelor's degree in Business Administration or related field.
- Strong understanding of the Procure-to-Pay lifecycle.
- 5+ years of experience in Procurement, Accounts Payable, or related functions.
- Quick learner with new systems and processes.
- Strong interpersonal and communication skills.
- Detail-oriented with strong problem-solving abilities.
- Proficient with spreadsheets, reporting, and data validation.
- Experience with ERP systems (Oracle ERP Cloud preferred).
- Background in system implementations or process improvements.
- Familiarity with both indirect and direct procurement.
- Understanding of centralized and decentralized procurement models.
FAQs
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