Vendor Manager - IT
About the Role
This senior vendor management position reports to the Director of IT Procurement and Vendor Management. We are seeking an experienced professional who will:
- Act as a trusted advisor to business leaders and key stakeholders across legal, risk, audit, compliance, and other global functions.
- Lead vendors through comprehensive risk assessments and due diligence for existing ICT third-party service providers.
- Develop and implement strong contractual agreements addressing security, performance, and continuity requirements.
- Establish effective monitoring tools, scorecards, and oversight mechanisms for ICT third-party service providers.
The ideal candidate will have proven expertise in managing critical and strategic vendor relationships and driving measurable improvements across the vendor management function.
Key Responsibilities
- Design and execute vendor management strategies and processes.
- Oversee all vendor management-related activities and deliverables.
- Develop and maintain incident response and business continuity plans, ensuring regular testing and updates to address evolving risks.
- Collaborate with internal teams to define reporting requirements and automate processes within procurement and vendor management systems.
- Ensure compliance with regulatory requirements, including execution of DORA addendums.
- Guide cross-functional teams through procurement and vendor management processes.
- Align with category leaders on sourcing and procurement strategies.
- Create and implement complex, multi-region supplier performance scorecards.
- Monitor vendor performance against contracts, SLAs, and KPIs.
- Maintain compliance with global and regional regulatory standards.
- Demonstrate expertise in Responsible Sourcing, Contract Management, Category Management, Third-Party Risk Management, and compliance requirements.
- Utilize Source-to-Pay systems effectively.
- Develop advanced dashboards and produce monthly reports for analytics and performance tracking.
Required Skills & Qualifications
- Education: Bachelor's degree in Finance, Business Administration, Supply Chain Management, or related field.
- Experience: 10-15 years in vendor management with a strong track record of success.
- Project Management: Ability to lead large-scale, complex initiatives with significant financial impact and tight deadlines.
- Strategic Approach: Experience applying structured vendor management methodologies.
- Negotiation: Exceptional negotiation skills with the ability to influence senior stakeholders internally and externally.
- Business Acumen: Strong organizational awareness and sound judgment in decision-making.
- Communication: Excellent written and verbal communication skills.
- Stakeholder Management: Collaborative and proactive approach to internal client engagement.
- Analytical Skills: Advanced ability to translate spend and supplier data into actionable sourcing strategies.
FAQs
Congratulations, we understand that taking the time to apply is a big step. When you apply, your details go directly to the consultant who is sourcing talent. Due to demand, we may not get back to all applicants that have applied. However, we always keep your resume and details on file so when we see similar roles or see skillsets that drive growth in organizations, we will always reach out to discuss opportunities.
Yes. Even if this role isn’t a perfect match, applying allows us to understand your expertise and ambitions, ensuring you're on our radar for the right opportunity when it arises.
We also work in several ways, firstly we advertise our roles available on our site, however, often due to confidentiality we may not post all. We also work with clients who are more focused on skills and understanding what is required to future-proof their business.
That's why we recommend registering your resume so you can be considered for roles that have yet to be created.
Yes, we help with CV and interview preparation. From customized support on how to optimize your CV to interview preparation and compensation negotiations, we advocate for you throughout your next career move.