Sales Operations Manager
The Sales Operations Manager is responsible for optimizing sales processes, tools, and performance within a semiconductor manufacturing organization. This role supports the sales team by providing data-driven insights, managing CRM systems, streamlining workflows, and ensuring alignment between sales, marketing, finance, and supply chain functions.
Key Responsibilities:
- Develop and manage sales forecasting, pipeline analysis, and performance reporting.
- Maintain and enhance CRM systems to support accurate data capture and reporting.
- Collaborate with cross-functional teams to align sales strategies with production capacity and customer demand.
- Identify and implement process improvements to increase sales efficiency and effectiveness.
- Support pricing strategy, contract management, and customer onboarding processes.
- Monitor key sales metrics and provide actionable insights to leadership.
- Ensure compliance with internal controls and industry regulations.
Qualifications:
- Bachelor's degree in Business, Engineering, or related field; MBA preferred.
- 5+ years of experience in sales operations, preferably in semiconductor or high-tech manufacturing.
- Strong analytical skills and proficiency in CRM and data visualization tools.
- Excellent communication, organizational, and project management abilities.
- Experience working in a fast-paced, global environment with complex product portfolios.
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