Key Account Manager - Non-wovens
Title: Key Account Manager
Industry: Non-wovens and Film
Location: Charlotte, NC/Remote
Seeking a Key Account Manager to drive growth within strategic customer accounts while maintaining profitability and strengthening long-term partnerships. This role is responsible for expanding business opportunities, developing account strategies, supporting new product initiatives, and serving as the primary customer contact.
Key Responsibilities
- Manage and grow existing key accounts while identifying new business opportunities.
- Build and maintain strong customer relationships to increase retention and revenue.
- Develop account plans, sales strategies, and growth initiatives.
- Negotiate pricing, contracts, and commercial terms.
- Collaborate with internal teams to support forecasting, production planning, and customer needs.
- Gather market intelligence, competitive insights, and customer feedback to support business strategy.
- Maintain a strong sales pipeline and consistently achieve revenue targets.
- Travel approximately 45%.
Qualifications
- Bachelor's degree in Business, Marketing, Sales, or related field.
- 5+ years of sales, account management, or business development experience within a manufacturing environment.
- Experience in healthcare, filtration, nonwovens, films, or related materials markets preferred.
- Knowledge of CRM, ERP, and sales forecasting systems.
- Strong negotiation, communication, and relationship-building skills.
- Ability to manage multiple priorities and work cross-functionally.
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