Account Manager
A leading global manufacturer in the automotive sector is seeking a results-driven Account Manager to lead strategic customer initiatives and drive business growth. This role plays a key part in managing customer relationships and supporting cross-functional teams.
Key Responsibilities:
- Develop and implement customer strategies with measurable targets
- Serve as the primary liaison for customer communications and issue resolution
- Ensure compliance with customer deliverables and internal performance metrics
- Lead contract negotiations and pricing discussions
- Build and maintain strong relationships with internal and external stakeholders, including purchasing, engineering, and program management
- Communicate customer program requirements across internal departments to ensure alignment.
- Maintain accurate contract pricing and manage change control documentation
- Respond promptly and effectively to customer inquiries and requests
- Lead quoting processes for engineering changes and new business opportunities
- Collaborate with program management to stay informed on project status and milestones
- Ensure adherence to customer and internal processes and procedures
- Manage pricing strategies to support profitability and corporate goals
- Support the development of pricing proposals and strategic plans
Required Qualifications:
- Bachelor's degree in business or engineering
- Minimum of 3 years' experience in account management in the automotive industry
- Proven ability to manage high-impact programs with significant sales volume or strategic importance
- Strong initiative and ability to thrive in a collaborative team environment
- Self-motivated, goal-oriented, and skilled in negotiation
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to prioritize and meet deadlines
- Detail-oriented with strategic thinking capabilities
- Familiarity with powertrain products (e.g., half shafts, driveshafts, transmissions) is preferred
- Demonstrated experience in developing and improving processes and procedures
- Proficiency in Microsoft Office, especially Excel
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