Regional Account Manager
Regional Account Manager Air & Ocean Freight
Netherlands
Ready to manage strategic accounts, drive growth, and make a real impact?
We're partnering with a leading international logistics provider seeking a Regional Account Manager to take ownership of a portfolio of key customers across the Netherlands. This is an exciting opportunity for a commercially minded logistics professional who thrives on building relationships, identifying growth opportunities, and delivering exceptional customer experiences across both Air and Ocean Freight solutions.
If you're passionate about logistics, enjoy working closely with customers, and want to join a business with a strong global network and ambitious growth plans, we'd love to hear from you.
The Role
As Regional Account Manager, you will be responsible for managing and developing a portfolio of strategic clients, ensuring long-term retention, customer satisfaction, and profitable growth.
You'll act as the main point of contact for key customers, collaborating closely with operational, commercial, and product teams to deliver tailored logistics solutions and maximize account performance.
Key Responsibilities
- Manage and grow a portfolio of key Air & Ocean Freight accounts
- Develop strong, long-term customer relationships at multiple stakeholder levels
- Identify upselling and cross-selling opportunities within existing accounts
- Conduct regular business reviews and customer performance meetings
- Analyze customer data, volumes, and market trends to uncover growth opportunities
- Partner with operations teams to ensure excellent service delivery
- Negotiate commercial agreements and contract renewals
- Support RFQs, tenders, and strategic customer projects
- Maintain accurate forecasting and pipeline reporting through CRM systems
- Act as a trusted advisor to customers, providing market insights and logistics expertise
What We're Looking For
- Experience within Air Freight, Ocean Freight, Freight Forwarding, or Contract Logistics
- Proven track record in Account Management, Key Account Management, or Business Development
- Strong commercial mindset with the ability to identify and win growth opportunities
- Excellent stakeholder management and relationship-building skills
- Ability to engage with decision-makers and senior-level contacts
- Strong analytical and problem-solving capabilities
- Fluent in Dutch and English
- Based in the Netherlands and willing to travel to meet customers when required
FAQs
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