Director of Refurbishment & Circular Operations

Title: Director of Refurbishment & Circular Operations

Salary: $150k +

Location: Remote

Schedule: Remote with travel

Company Profile: A retail organization with a focus on technology innovation and sustainability is looking to add a Director of Refurbishment & Circular Operations to join their team. This person will lead and oversee the refurbishment, quality assurance, and vendor management strategies to maximize sellable yield and operational efficiency.

The Director of Refurbishment & Circular Operations will Be Responsible for the Following:

• Develop and lead refurbishment strategies to increase Grade A yield, reduce cycle times, and improve profitability across all product categories
• Oversee refurbishment workflows and process optimization to ensure alignment with operational KPIs and brand quality standards
• Establish, document, and enforce clear SOPs for all refurbishment vendors
• Build and implement a comprehensive vendor auditing strategy, including performance scorecards, SLA compliance tracking, and continuous improvement plans
• Ensure all refurbishment processes align with the company's sustainability goals, B Corp commitments, and circular economy principles

The Director of Refurbishment & Circular Operations Should Have the Following Qualifications:

• 7+ years experience in textile refurbishment, garment construction, or apparel production operations
• Strong understanding of the circular fashion industry, sustainability best practices, and product life cycle management
• Proven track record in vendor management, including SOP enforcement and audit program development
• Expertise in textile science and garment repair methods across a variety of fabric types