About Role
Our Director of Warehouse Operations should have proven process improvement capabilities for warehouse operations through inbound to outbound, from order to people management, and is able to keep up with our explosive growth, while being able to inspire others to meet the challenges of an extreme deadline-driven environment.
Responsibilities
- Lead inbound to outbound operations of a team of managers, supervisors and 100-300 employees in the warehouses
- Responsible for the safety, quality, performance and customer experience of the shift.
- Perform supervision duties in accordance with the organization's policies and procedures.
- Responsibility for achieving and exceeding operational and business goals
- Strategic planning and forecasting, evaluate operational performance, reward and discipline employees, optimize operational processes
- Coach, train and develop to promote career development and growth of employees
- Ability to develop and share best practices in shifts and networks
Qualifications
- Bachelor's Degree
- 10+ years distribution
- Able to handle the priority of pressure changes and make good judgments under high pressure
- Experience in e-commerce is preferred.
- Candidates must be flexible to work on weekends and/or night shifts
- Environment will have variable levels of noise, lighting and temperature
